mobile
Native or cross-platform: questions to ask first
Which device features matter? Who will maintain the code in two years? How often will you ship updates? The answers usually settle it before any technology debate.
Resources
Field notes.
Short, practical notes we would otherwise repeat in emails. Filter by topic or search.
mobile
Testing on the phones your users have
Emulators are useful, but test on at least one older, cheaper Android device. Many layout and speed problems only appear there.
design
Write the flow before you draw the screen
List the steps someone takes to finish a task. If the list is long, the design will feel long, whatever it looks like.
design
Contrast is not optional
Light grey text on white looks calm in a mock-up and is unreadable outdoors. Check contrast ratios early.
web
What a small business website really needs
Who you are, what you do, how to reach you, a privacy notice and pages that load quickly on a phone. Most of the rest is optional.
web
Keep your domain in your own name
Register domains under an account you control. Many lost websites trace back to a domain held by someone who has moved on.
release
Store rejections are usually admin
Missing privacy links, unclear login details for reviewers, or screenshots that do not match the build are frequent reasons. A checklist helps.
release
Plan the week after launch
Decide who watches error reports and inbox messages for the first few days, and how a fix would be shipped.
support
Before you report an IT problem
Note what you were doing, the exact error text, the device and when it started. A photo of the screen is often enough.
support
Password managers over sticky notes
A reputable password manager with a strong main password and two-step sign-in is a big step up for most small teams.
Longer answers
How should I prepare for a first conversation?
A few sentences on what you want to achieve, who it is for, any deadline that genuinely matters, and links to anything that already exists.
Can you work from someone else's designs?
Yes. We will review them first and flag anything that is hard to build or likely to cause accessibility problems.
Do you host websites?
We advise on hosting and can set things up in your own hosting account, so you remain the account holder.
Is the platform switch on the home page a recommendation?
No. It is a simplified illustration that runs in your browser. Real recommendations come after we understand your situation.